Junk Removal Questions

No. Plenty of our jobs happen while the customer is at work. If everything coming out is in the garage, on the driveway or in one clearly identified room, send a photo, mark what goes, and we will confirm the load and send pictures when it is clear. If it is a sorting job where things need to be decided on, it goes faster with you there.

By volume - how much space your items take up in the truck, measured in fractions of a load. Labor, loading, sweeping up and the disposal or recycling fees are all included in that number, so the figure you are quoted is the figure you pay. Nothing gets added on at the end for stairs, distance or weight.

Usually yes, from a photo. Text a picture of the pile, the room or the item and we can give you a number back the same day for most jobs. Larger or more complicated jobs - a whole house, a hot tub with no path out - are worth a quick on-site look, which is free and takes about fifteen minutes.

Same-day and next-day slots are often available, and we schedule Monday through Saturday with Sunday by arrangement. If you are working to a closing date, a lease end or a delivery window, tell us the deadline when you call and we will build around it.

It gets sorted rather than sent straight to a landfill. Usable furniture and household goods go to donation where they meet the intake standards, metal goes to scrap, and electronics go to an electronics recycler because Illinois does not allow them in landfill disposal. What is genuinely waste goes to a licensed transfer station.

Yes. Single mattresses, a lone refrigerator and one old couch are among the most common calls we get. There is a minimum charge that covers the truck and the crew coming out, but there is no requirement to fill the truck to make the trip worth it.

Yes, at no extra charge. Stairs, second-floor bedrooms, walk-up attics and below-grade basements are all part of a normal job. Access does not change the price - only the volume does.

A short list, mostly hazardous material: wet paint, solvents, motor oil, gasoline, propane tanks, asbestos, ammunition and medical waste. Lake County runs household hazardous waste collection for most of that, and we will tell you where to take anything we have to leave behind rather than just refusing it.